Feature requests

We require the capability to modify points and balances for every type of card, either through the dashboard or the scanner. Currently, with the reward card, it's impossible to adjust a customer's balance, which isn't practical in real-world scenarios. There are instances where customers cancel orders or change their decisions, necessitating manual updates to their points or balances.

I still remember in the old roadmap an automation designer was planned. Sure we have GHL integration, i did look into it and it's an overkill. A local shop will never use it because its features are overwhelming, a franchise will use what the internal marketing team decided to use. It could be GHL, it could be Keap, it could be anything but they would use it internally, not ours. The point is that Boomerangme focus is on simplicity so there should be an internal automation designer. From today's conversation with a business owner: "I would like to send an automated email upon customer subscription to explain the benefits of the program and tell the customer what to expect, is this possible?". You can't do that. I'm not talking about some convoluted If/then conditions but a simple welcome email right now can't be sent. I've seen amazing possibilities in a competitor workflow designer where "if time of the day is before 5pm then double the points" or "if money spent is bigger than $500 then [do something else]" We need this.

Implement an automation that issues a digital gift card to registered members on their birthday. The system will automatically generate and send the gift card via email or WhatsApp, enhancing customer engagement and loyalty.

It would be helpful to send an Mail or Text Message to the customer after he installed the card. In that Mail or Text Message I would want to provide a detailled description of how the loyalty program works. Many of the customers install the card but have never used it because they don't understand how it works.

Hello, I've noticed a potential issue in the platform. When a client downgrades from the Grow/Business plan to the Basic plan, they still have access to all their cards from the Grow plan. Could you please address this and implement a process where clients are prompted to select which card they want to keep when downgrading? The remaining cards should be automatically deactivated and can only be reactivated if they upgrade their plan back to the Grow or Business plan. Thanks for your help!

The Clover Integration Module facilitates seamless integration between our platform and Clover POS (Point of Sale) systems. This integration enables businesses to synchronize data, streamline operations, and enhance customer experiences by leveraging the functionalities of both platforms.

Integration with Woocommerce for recurring charging to subaccounts through Woocommerce Subscriptions, which would enable a huge number of local payment gateways, thus eliminating the need to register a company in the US to be able to charge businesses in an automated way via Stripe/Paypal. It would also be great to enable Woocommerce for membership cards, which would benefit businesses so they can get paid with their local payment gateways.