Feature requests

I have got Ai to help me layout my idea, before I submit it, any ideas to enhance it. My thoughts This niche generates huge incomes and spends fortunes on SMS which makes a bespoke tool a must buy for them as they will instantly see how this save them money (reduction in sms fees) and makes them money. It solves a genuine problem and offers a clear opportunity. Overview. Boomerangme.biz already excels at loyalty, coupon, and membership passes, with the Multi-Pass system offering impressive flexibility. However, there’s a valuable niche that would benefit from a dedicated, clearly positioned solution: event organisers, coaches, trainers, and seminar hosts. A standalone Event Ticket Card wouldn’t replace the Multi-Pass. It would build upon existing functionality and package it for a high-value, fast-growing market. Why This Niche Matters The events and coaching sector is booming, and these businesses rely heavily on engagement before, during, and after their live experiences. They currently spend on separate systems for ticketing, SMS reminders, and follow-up automation — all of which Boomerang can handle natively. This feature would allow Boomerang’s agencies to sell confidently into a new niche while using the same infrastructure. Why Add a Dedicated Ticket Card Clear Positioning and Simplicity Agencies sell better when the product has a name and niche: “Loyalty Cards for restaurants, Membership Cards for salons, Event Tickets for seminars.” This clarity boosts sales and professionalism. Productisation Drives Growth Pre-built event templates and automation flows (before, during, and after the event) shorten setup time and make it easier for agencies to deliver results quickly. Higher Perceived Value with Minimal Development The Ticket Card can use existing Multi-Pass infrastructure but be positioned as a premium feature or add-on. Niche-Specific Automation Templates Built-in countdown updates, venue geo-reminders, and upsell messages (“Show this ticket for your VIP upgrade today”) give agencies a ready-made marketing tool. Commercial Benefits For Boomerang: Low development cost, high revenue potential. Adds a sellable, niche-specific product tier. Expands reach into the events and coaching market. Strengthens Boomerang’s position as a full engagement platform. For Agencies: Opens a profitable niche: coaches, trainers, seminar hosts, venues. Easier to sell and deliver, using pre-built templates. Enables premium pricing for “Event Engagement Automations.” For Clients: Replaces email, SMS, and ticketing tools with one card. Improves attendance, on-site sales, and post-event retention. Strategic Value This feature transforms Boomerang from a loyalty and rewards platform into a complete customer engagement ecosystem covering loyalty, membership, coupons, and events. It enhances agency retention, adds new subscription opportunities, and positions Boomerang as the white-label leader in real-world customer activation. Boomerangme could use this for all their events, what better way to showcase it than for potential agencies to see it in action.

There's a glitch with agencies manager permissions. Managers shouldn't have access to delete sub-accounts, and while the Delete Icon is hidden, they can still delete accounts via the dashboard by accessing the profile and selecting "delete account." Only Sub-Accounts or Admins should have this ability, as Managers can currently delete accounts without even entering a password. Please resolve this issue. Thanks!

Feature Request: Prevent Card Bundling in Apple Wallet Context When cards from multiple clients are added to Apple Wallet, they stack together because they share the same passTypeIdentifier and pass type. Apple Wallet groups passes from the same issuer automatically, so this behaviour is expected. Recommendation Add an option at the template or workspace level to generate a unique internal passTypeIdentifier variant (for example, by appending a suffix during pass generation). This would make each client’s cards appear as distinct issuers while still using the same Apple certificate. Why it matters Prevents unrelated cards from being bundled in Apple Wallet. Zero impact on Android or PWA issuance. Minimal engineering effort: a small backend change at pass-generation level. Fully compliant with Apple’s PassKit standards.

🍗 Imagine this: Sofia, 28, walks into La Petite Rôtisserie on a rainy Thursday evening. Marc, the owner, greets her warmly and hands her a table card with a smile: “Scan this QR code — spin our Wheel of Fortune, you might win something special.” Curious, Sofia scans. She’s asked to leave a quick Google review first, which takes her less than a minute. Then the wheel spins on her phone — click, click, click — and lands on “Free Drink — valid for 7 days.” She laughs, saves the coupon to her wallet, and enjoys her dinner. Three days later, she’s back — this time with a friend. She redeems her free drink but ends up ordering starters and mains too, spending far more than the gift she received. Marc recognizes her on the TapCards dashboard, adds a quick note about her “love for spicy lamb,” and invites her into the loyalty program. One spin transformed Sofia from a passerby into a loyal customer who brings others with her. 🙂‍↕️ Here’s how it would work in practice: 1️⃣ Creation Flow (Dashboard): New “Minigames” icon lets clients create a Wheel of Fortune. Clients define: -> The objective (e.g., collect Google Reviews, TripAdvisor reviews). -> The prizes (e.g., 15% off, free drink, free meal, “no win”). -> The probability of each prize. -> The design (colors, style). Each prize links directly to an existing coupon card in the dashboard. 2️⃣ User Flow (Players): Customer scans a QR code → lands on the Wheel. Before spinning, they must complete the objective (e.g., leave a review). They spin once (default) and win a prize. Redemption links straight to the relevant coupon signup page. 3️⃣ Controls & Rules - Default: play once. - Optional: multiple plays, date restrictions, expiration settings. - Anti-abuse protection: no duplicate coupons for the same person. 4️⃣ Retention Impact - Short-expiry coupons (e.g., 7 days) drive quicker repeat visits. - Freebies lead to upsells (a free drink → food order). - Over time, winners become loyalty members, fueling a cycle of acquisition + retention. ✨ Other loyalty software companies are already proving the value of gamification in hospitality + else — platforms like " Playzo.io " and " Heypongo.com/jeu-marketing " show how powerful it can be. With Boomerang, we can bring this strategy in-house and tie it directly into loyalty cards, creating measurable results for our clients... I mean it. I've built a homemade solution, and after trying it, it got more than 110 reviews for a client in 1 month. Let's get it done so we can give insane results to our clients, please! PS: I can provide all of the blueprints to the devs if necessary (it's compliant with Google's TOS)

There is no real reason for a company to move to the growth plan if automations are available in the starter plan. I can´t tell companies that automations are restricted to the growth plan because they can still create push automations in the automations tab and use the ones preconfigured. Please let us enable and dissable automations (all automations, the ones in the automations tab and the ones in the push tab). Thanks!

Please include variables so that we can send push notifications by user first name. Example: "{{customerFirstName}}, we miss you"

We need to simplify how memberships work for clinics, salons, gyms, and more.. The system has a crazy potential, yet, there are 2 major issues preventing us to sell it at its fullest. Current problems: When an owner create their card, they don't have the flexibility to create custom membership plans. Many need to create at least: quaterly/ bi-annually, or custom plans When a client upgrades their plan (for example, from monthly to yearly), staff have to manually select the renewal period — even though it’s already defined in the plan settings. It’s confusing and creates mistakes. 💡 What we need Payment option When creating a membership, staff should be able to choose: Collect payment via Stripe Collect payment in-store / manually New plan durations Add two new period options: Quarterly (3 months) Custom → staff can set the number of months manually (ex: 14 months = yearly + 2 free) Smart default duration When upgrading a client to another plan, the duration should automatically match the plan’s default (no manual selection needed). Simple upgrade button From the client’s profile, staff should be able to: Change the membership tier (Free → Monthly → Yearly, etc.) Choose the periodicity (Monthly, Quarterly, Yearly, Custom) The renewal date should auto-update. 🔁 Expected behavior If auto-renew is on → payment renews automatically. If not → client gets a reminder before expiration. If still unpaid → card becomes locked, and can be reactivated later. ✅ Why it matters Less manual work Fewer mistakes Renewal dates always correct Works for any business type (clinic, salon, gym, etc.)

In multi-reward stamp card, there is no option to identify which reward a customer has earned. If there are multiple rewards: Example (See the attached image of a sample card) 1 Visit = 1 Stamp 1 Stamp = 1 reward so 10 Stamps = 10 rewards When a customer visits 3 times, They have accumulated 3 rewards but on the stamp card, there is no way to show which reward they have to receive. Proposition for solution: There are two stamp types, Active and In-Active stamp. If we can add another stamp or change the colour of the stamp according to which reward they have received, then it will be clear to customer which reward they have availed. (I have hidden the inactive stamp and showed multiple rewards in circles on background image) We can also show on the front of the card what is the “Next reward” (Just like Reward Card) so that customers will know clearly what reward they will be expecting and is available to redeem next.

This is still my clients #1 feature request after 2 years. It is also the first thing new clients ask about straight after demos. My clients find it tedious to scan the card twice. Because once the card is scanned, they redeem points, it defaults to the scanner/search customers screen. So they re-scan it and add points. It leaves the customers confused though, because they think the transaction is over and puts their phone back in the pocket. Why? My clients wants to keep the customers engaged, so all of my clients has the policy of allowing customers to redeem and add points on the same transaction. We tested both and the results of every customer leaving with an incentive to come back, works as is they are leaving with a gift card. Happy customers returning within the expiration window. However as described, the task of scanning the card twice is tedious and leads to confusion. This is, without a doubt the number 1 thing that slows down my clients transactions in store. How? Maybe it's possible to add the setting "✅ Redemption and accrual on same transaction" on the scanner app or on the card template.