Feature requests

Feature Request: Prevent Card Bundling in Apple Wallet Context When cards from multiple clients are added to Apple Wallet, they stack together because they share the same passTypeIdentifier and pass type. Apple Wallet groups passes from the same issuer automatically, so this behaviour is expected. Recommendation Add an option at the template or workspace level to generate a unique internal passTypeIdentifier variant (for example, by appending a suffix during pass generation). This would make each client’s cards appear as distinct issuers while still using the same Apple certificate. Why it matters Prevents unrelated cards from being bundled in Apple Wallet. Zero impact on Android or PWA issuance. Minimal engineering effort: a small backend change at pass-generation level. Fully compliant with Apple’s PassKit standards.

There's a glitch with agencies manager permissions. Managers shouldn't have access to delete sub-accounts, and while the Delete Icon is hidden, they can still delete accounts via the dashboard by accessing the profile and selecting "delete account." Only Sub-Accounts or Admins should have this ability, as Managers can currently delete accounts without even entering a password. Please resolve this issue. Thanks!

Please include variables so that we can send push notifications by user first name. Example: "{{customerFirstName}}, we miss you"

We need to simplify how memberships work for clinics, salons, gyms, and more.. The system has a crazy potential, yet, there are 2 major issues preventing us to sell it at its fullest. Current problems: When an owner create their card, they don't have the flexibility to create custom membership plans. Many need to create at least: quaterly/ bi-annually, or custom plans When a client upgrades their plan (for example, from monthly to yearly), staff have to manually select the renewal period — even though it’s already defined in the plan settings. It’s confusing and creates mistakes. 💡 What we need Payment option When creating a membership, staff should be able to choose: Collect payment via Stripe Collect payment in-store / manually New plan durations Add two new period options: Quarterly (3 months) Custom → staff can set the number of months manually (ex: 14 months = yearly + 2 free) Smart default duration When upgrading a client to another plan, the duration should automatically match the plan’s default (no manual selection needed). Simple upgrade button From the client’s profile, staff should be able to: Change the membership tier (Free → Monthly → Yearly, etc.) Choose the periodicity (Monthly, Quarterly, Yearly, Custom) The renewal date should auto-update. 🔁 Expected behavior If auto-renew is on → payment renews automatically. If not → client gets a reminder before expiration. If still unpaid → card becomes locked, and can be reactivated later. ✅ Why it matters Less manual work Fewer mistakes Renewal dates always correct Works for any business type (clinic, salon, gym, etc.)

There is no real reason for a company to move to the growth plan if automations are available in the starter plan. I can´t tell companies that automations are restricted to the growth plan because they can still create push automations in the automations tab and use the ones preconfigured. Please let us enable and dissable automations (all automations, the ones in the automations tab and the ones in the push tab). Thanks!

🍗 Imagine this: Sofia, 28, walks into La Petite Rôtisserie on a rainy Thursday evening. Marc, the owner, greets her warmly and hands her a table card with a smile: “Scan this QR code — spin our Wheel of Fortune, you might win something special.” Curious, Sofia scans. She’s asked to leave a quick Google review first, which takes her less than a minute. Then the wheel spins on her phone — click, click, click — and lands on “Free Drink — valid for 7 days.” She laughs, saves the coupon to her wallet, and enjoys her dinner. Three days later, she’s back — this time with a friend. She redeems her free drink but ends up ordering starters and mains too, spending far more than the gift she received. Marc recognizes her on the TapCards dashboard, adds a quick note about her “love for spicy lamb,” and invites her into the loyalty program. One spin transformed Sofia from a passerby into a loyal customer who brings others with her. 🙂‍↕️ Here’s how it would work in practice: 1️⃣ Creation Flow (Dashboard): New “Minigames” icon lets clients create a Wheel of Fortune. Clients define: -> The objective (e.g., collect Google Reviews, TripAdvisor reviews). -> The prizes (e.g., 15% off, free drink, free meal, “no win”). -> The probability of each prize. -> The design (colors, style). Each prize links directly to an existing coupon card in the dashboard. 2️⃣ User Flow (Players): Customer scans a QR code → lands on the Wheel. Before spinning, they must complete the objective (e.g., leave a review). They spin once (default) and win a prize. Redemption links straight to the relevant coupon signup page. 3️⃣ Controls & Rules - Default: play once. - Optional: multiple plays, date restrictions, expiration settings. - Anti-abuse protection: no duplicate coupons for the same person. 4️⃣ Retention Impact - Short-expiry coupons (e.g., 7 days) drive quicker repeat visits. - Freebies lead to upsells (a free drink → food order). - Over time, winners become loyalty members, fueling a cycle of acquisition + retention. ✨ Other loyalty software companies are already proving the value of gamification in hospitality + else — platforms like " Playzo.io " and " Heypongo.com/jeu-marketing " show how powerful it can be. With Boomerang, we can bring this strategy in-house and tie it directly into loyalty cards, creating measurable results for our clients... I mean it. I've built a homemade solution, and after trying it, it got more than 110 reviews for a client in 1 month. Let's get it done so we can give insane results to our clients, please! PS: I can provide all of the blueprints to the devs if necessary (it's compliant with Google's TOS)

https://docs.boomerangme.cards/cards-creation/promotions

The current Google Sheet is probably the most inefficient and slow method to: Create, modify and manage translations Deploy new translations Keep any kind of track what has been translated and by whom Find new recently added strings that need to be checked I was just a few hours into translating a new language (hundreds of strings to fix), and got hit with a Google Sheet error that too many comments (including old ones marked as done) exist on the sheet. Now no one else can add any comments until a new copy is made to clear the old comments. This is not sustainable. Please consider using something like Poeditor, which allows for easy and organized community translations and fast deployments (minutes, not weeks). Thank you! ❤

Hello Boomerang Team, I would like to request a new feature for the rewards card system, specifically a tier-based rewards system where rewards or perks are unlocked once a customer reaches certain spending milestones, but redeeming a reward does not deduct points. Currently, the rewards card mechanism deducts points when a reward is redeemed. However, we would like to implement a system where points continue to accumulate, and only the reward is redeemed without affecting the total points balance. A great example of this is the Starbucks Rewards program, where customers accumulate points to unlock permanent status levels that offer ongoing benefits, such as free drinks on birthdays, without losing those benefits when redeeming points for rewards like free coffee. The points are redeemed for specific items, but the benefits tied to their accumulated status remain unaffected. Another relevant example is how credit card loyalty programs work. When customers reach certain spending milestones, they unlock perks like free hotel stays or travel insurance. These perks can be used without reducing the total points balance. Suggestion: It would be highly beneficial to add a simple checkbox in the reward card settings that disables points deduction when rewards are redeemed. This would allow businesses to offer ongoing benefits and milestones without compromising the accumulation of points for future rewards. Thank you for considering this feature!