Feature requests

Hey everyone, We’re already collecting some great data, but there’s a valuable piece missing: the time customers are visiting the store. Knowing what time people come in and how often they return would help us better understand customer behavior and improve engagement strategies. Right now, we can see data when someone downloads a card or receives a stamp/point, however adding time-based visit data (see example below) to the statistics section of the card would be a game-changer. If you're all about smarter data and stronger results, give this feature a vote!

Problem: When clients upload their logo to design their loyalty card, they often have to shift it left or adjust its placement so it looks right on the card. But that same adjustment ends up misaligning the logo on the sign-up form—making it look off-centre and unprofessional. For small logos, the issue is even more obvious: the logo appears to just "float" in space, and the visual imbalance hurts the overall look of the experience. This is a weekly problem I run into. Current Workaround (not ideal): The only fix right now is to disable "show logo on issuing form" or "show background color," which reduces the visual appeal and branding impact for users signing up. Proposed Solution: Please add two separate logo upload options: One specifically for card design One for the sign-up form and posters This would give us more flexibility and help us maintain a clean, professional look across all touchpoints.

One of our clients raised a great point — currently, there’s no way to update the customer’s LTV after a transaction. Sometimes, a customer makes a purchase, gets their card stamped, but then returns part of the order. In these cases, the recorded LTV no longer reflects the actual value, and there’s no option to correct it. It would be very useful if Sub Account users could edit the LTV value when needed to ensure accurate reporting. Hope this can be considered in future updates. Thanks!

Currently it appears as there are no staff accounts available for agencies. We are not a solo company and have several staff members that need full access to our Agency. It would be a good idea to allow for some staff accounts as I am sure many of us have more then one admin.

It’s their big day. Out of all the places they could have gone, they chose your store to celebrate their birthday. That says a lot — and it’s worth knowing. That’s why adding a dedicated "Redeem Birthday Gift" button directly in the TapCards scanner app would be a game-changer. ✅ You’d be able to track exactly how many customers came in on their actual birthday 🎁 You’d get insights into how effective your birthday push notifications and rewards are 💬 And most of all, it lets your team give special attention with a simple scan Birthdays are emotional touchpoints. Being part of that moment creates loyalty that no marketing campaign can buy. Let’s make it simple, trackable, and impactful — with one tap.

Hello Boomerang Team, I would like to request a new feature for the rewards card system, specifically a tier-based rewards system where rewards or perks are unlocked once a customer reaches certain spending milestones, but redeeming a reward does not deduct points. Currently, the rewards card mechanism deducts points when a reward is redeemed. However, we would like to implement a system where points continue to accumulate, and only the reward is redeemed without affecting the total points balance. A great example of this is the Starbucks Rewards program, where customers accumulate points to unlock permanent status levels that offer ongoing benefits, such as free drinks on birthdays, without losing those benefits when redeeming points for rewards like free coffee. The points are redeemed for specific items, but the benefits tied to their accumulated status remain unaffected. Another relevant example is how credit card loyalty programs work. When customers reach certain spending milestones, they unlock perks like free hotel stays or travel insurance. These perks can be used without reducing the total points balance. Suggestion: It would be highly beneficial to add a simple checkbox in the reward card settings that disables points deduction when rewards are redeemed. This would allow businesses to offer ongoing benefits and milestones without compromising the accumulation of points for future rewards. Thank you for considering this feature!

when creating a new card or when done via the prospecting tool it would be great to have the option upload logo/icon/details only once and paste them into the other cards (checkbox) to all other cards of the account including details from the back of the card like phone, email, address etc

Please fix the password recovery button. It's currently not redirecting users to the page where they can reset their password. If it can't be fixed, it's better to remove the button entirely and instead instruct users to update their password from the dashboard after logging in.

Hello, I'm reaching out to propose the addition of a new feature to our BM system—an integrated barcode scanner located conveniently on the right-hand corner of the screen, adjacent to the phone device icon. While our app offers a seamless solution, many operators still encounter challenges with manual actions, hindering their efficiency. With this proposed feature, operators can simply use the "Get card -> add stamp to card" command. This will enable them to scan a client's card barcode and automatically add a stamp without any manual intervention. Implementing this solution will significantly streamline operations for our community, empowering operators to conduct transactions more efficiently and enhancing the overall sales journey with BM. Your support is invaluable! Please consider voting in favor of this feature to help us improve our platform and drive greater success for all users. Thank you for your consideration.

We would like to request a single payment option in BM for the following usecase: Yoga teacher selling 10-visit passes (one time-payments, NOT subscriptions). At the moment we cannot cover this rather simple usecase because A) relevant cards do not have stripe connection: Stamp, Gift, Multipass b) we only sell subscriptions and cannot sell one-time payments Another usecase for onetime payments are setup fees. A club might want to charge for an initial service, so the combination Onetime + recurring should also be considered. Please enable one-time payments and connect stripe to: Stamp, Gift, Multipass related to: https://bmrng.canny.io/roadmap/p/stripe-and-digital-ticket-like-features-for-gift-cards-and-or-multipass https://bmrng.canny.io/roadmap/p/integrated-payment-and-gift-card-gifting-functionality