WE NEED EMAIL VERIFICATION (OTP) TO REGISTRATION USER | Voters

WE NEED EMAIL VERIFICATION (OTP) TO REGISTRATION USER

鄭

鄭有谷

Here’s the situation: when a customer signs up on our dashboard, we have no way to verify them, and we’re getting spam accounts. We need OTP verification to approve the email address of customers who are signing up directly on our sub-account platform, because fake accounts are being created. So we really need a verification process. I was thinking that a good solution for us would be to perform an OTP verification when the customer registers and chooses any of the plans: they would receive an email, enter the code, and then use that code to log in and complete the registration.

March 17, 2026

sleepyhead

Currently, customers can enter any random email or phone number during installation because there is no built-in verification process. This leads to highly inaccurate customer databases populating within the subaccounts.
To improve overall data validity, please add a verification feature during the customer registration or card installation phase. Ensuring that the contact information collected is genuine will drastically improve the quality of the database and the effectiveness of future marketing campaigns.
Suggested Implementation Ideas:
• SMS/WhatsApp OTP: Send a quick 4 or 6-digit one-time password to the entered phone number before the loyalty card can be fully activated or added to their digital wallet.
• Email Magic Link / Confirmation: Require users to click a confirmation link sent to their inbox to verify their account.
• Social Sign-On: Allow customers to register using "Continue with Google" or "Continue with Apple." This reduces friction while automatically passing a verified email address to the subaccount database.
• Incentivized Verification: If mandatory verification creates too much friction during onboarding, offer it as a secondary step where customers receive a bonus (like their first stamp or a welcome discount) only after they verify their contact details.

NAG OC

Already requested in 2024 : https://bmrng.canny.io/roadmap/p/eemail-verification-step-before-registration

sleepyhead

NAG OC i think yours is registration of subaccount but regarding this thread is for card registration form for user. But yes, i support both verification process.