Separate White-Label Databases from Boomerangme
NAG OC
Hello Dev. Team,
Recently, I encountered an issue where a business owner registered on Boomerangme and later discovered our white-label platform. They wanted to join us but couldn't log in with the same email used on Boomerangme. Boomerangme support kindly deleted the email from their database, but this revealed our white-label status to the client, causing them to back out.
To prevent this from happening to us or others, I'm requesting that the developer team separates white-label databases from the main Boomerangme database. This would ensure that our white-label identity remains completely anonymous, providing a truly white-label experience for our clients.
This issue is not just isolated to us—it could affect any white-label provider. Customers should have the freedom to choose their white-label provider without any obstacles or discovering the underlying relationship. Not all white-labels are the same; some offer unique services and invest significantly in delivering a great customer experience. Ensuring these differences are protected is crucial for the success of all white-label partners.
Thank you for your usual support.
A
Atley
Really hope this gets picked up and implemented sooner than later.
S
Simo Saad
Same here, Screenshot attached
NAG OC
Simo Saad yes, that's the same error we got.
NAG OC
A quick solution is to permit WL clients to register with their email on any agency website, this could be the simplest fix rather than having BM doing a major database work.
I
Islam Mohamed
I agree This is a must…
A
Atley
This is a must.