Hello Dev. Team,
Recently, I encountered an issue where a business owner registered on Boomerangme and later discovered our white-label platform. They wanted to join us but couldn't log in with the same email used on Boomerangme. Boomerangme support kindly deleted the email from their database, but this revealed our white-label status to the client, causing them to back out.
To prevent this from happening to us or others, I'm requesting that the developer team separates white-label databases from the main Boomerangme database. This would ensure that our white-label identity remains completely anonymous, providing a truly white-label experience for our clients.
This issue is not just isolated to us—it could affect any white-label provider. Customers should have the freedom to choose their white-label provider without any obstacles or discovering the underlying relationship. Not all white-labels are the same; some offer unique services and invest significantly in delivering a great customer experience. Ensuring these differences are protected is crucial for the success of all white-label partners.
Thank you for your usual support.