Description:We would like to enhance the redemption reporting feature to provide more granular insights into customer behavior and promotion performance.
Requested Improvements:
1. Detailed Redemption Statistics:Show metrics such as total redemptions, redemption frequency, and redemption rate by promotion type and time period.
2. Customer-Level Insights:Include which specific customers redeemed each promotion, with relevant customer details (e.g., Promo type, name, card, total spend).
3. Promotion Type Breakdown:Identify and categorize redemptions by promotion type (e.g., discount, points multiplier, free item, etc.), so businesses can understand which promo types drive the most engagement.
4. Decision Support Dashboard:Present the above data in a clear, visual format (charts, tables, and filters by store, date, and promo type) to help business owners identify which promotions perform best and make more informed decisions for future campaigns.
Goal:Enable business owners to analyze promotion effectiveness, customer engagement, and ROI across different campaign types to optimize their marketing and loyalty strategies.