Multi-Currency Support at Card Level for Agencies with Multiple Locations
closed
NAG OC
Hello BM Dev,
I would like to propose a feature request regarding the recent restriction that locks agencies to a single currency. This limitation affects clients with multiple locations in different countries, particularly those subscribed to the Business Plan with 10 locations and 10 cards.
One of my clients, for example, has 10 locations across various countries. They subscribed to this plan expecting to create different reward cards based on local spending in the respective currencies of each location. With the current restriction, they are unable to utilize the full value of their plan as they cannot set different currencies for each card.
By enforcing a single currency at the account level, we are assuming that agencies only operate in one country, which isn’t the case for many of our clients. This restriction makes it difficult for businesses with international operations to manage their loyalty programs effectively and may push away larger clients who require multi-currency support.
💡 Suggestion:
Implement currency selection at the card level instead of locking it at the account level. This will allow businesses with multiple locations in different countries to create reward cards that cater to the spending patterns of their local customers. Doing so will help agencies better serve their diverse clients and maximize the value of the Business Plan, making it more attractive to global clients.
Thank you for considering this feature request. It will greatly enhance the flexibility and usability of the platform for agencies operating in multiple regions.
Nadezhda Nagaeva
Thank you for reaching out with your suggestion. We understand that managing multiple locations across different countries comes with unique challenges, especially regarding currency settings.
However, our platform is designed to operate with one currency per account. This decision ensures consistency in financial transactions, reporting, and system stability. If a business operates in multiple countries with different currencies, the recommended approach is to create separate accounts for each currency needed.
NAG OC
Nadezhda Nagaeva
It appears there may have been a misunderstanding regarding my request. My inquiry pertains specifically to our clients—not the agencies.
When a client subscribes to our higher-tier business plan, they should have the ability to assign different currencies to each card (within the card design settings). This is separate from the account-level currency settings.
To clarify:
The client should be able to select or change the currency displayed on individual cards as part of the card customization process.
Could you kindly revisit this idea and confirm its feasibility? I’d be happy to provide further details if needed.
Nadezhda Nagaeva
closed
Daniel
Nadezhda Nagaeva please a few word and details here:
closed means rejected, done or what?
NAG OC
Here's a suggestion: This feature could be exclusive to higher-tier plans as an incentive for subscription. I doubt that a business with a single location would need this feature. We encountered this with a company on the business plan that has branches in different countries.
Hermann
It might also work if they just remove the currency sign?
Semir
This is a no-brainer, I am sure the team will action this right away.