Right now, there’s no reliable way to trigger automations when a coupon is redeemed using the Scanner App.
I’m currently building integrations with Boomerangme API, and while there is a “Redeem coupon” action available, there doesn’t seem to be a corresponding webhook event for coupon redemption.
When a coupon is redeemed in the Scanner App, there is no direct webhook like "CouponRedeemedEvent"
Existing events like CardScannedEvent or CardBalanceUpdatedEvent don’t clearly confirm a redemption
Please add a dedicated webhook event for coupon redemption, for example:
CouponRedeemedEvent
With payload including:
Card ID / Card Number
Customer ID
Coupon ID / Template ID
Timestamp
Location / Device (Scanner App)
Transaction Amount
Whenever a coupon is successfully redeemed (especially via Scanner App), this webhook should fire instantly so external systems can react in real time.
Here’s a quick video showing the use case and why this is needed: